Fern & Flint Coffee
Coffee shop
F
S

Sam Rivera

Needs a nudgeRegularSAM-6604
Goal fit · More repeat visits
91%
Lifetime value
$806
Visits
74
every ~6 days
Avg spend
$10.90
Last visit
17 days ago
17 days ago
Churn risk
42%

The brain · what Orbit knows

WHO THEY ARE
Job
Freelance designer
City
Portland
Birthday
09-19
Family
Partnered
Pets
Cat, Pixel
WHAT THEY DO
Favorites
Cold brew, Pour-over kit
Cadence
~6 days
Best channel
instagram
Member since
Nov 2024
HOW THEY THINK
Price stance
mixed
Responds to
fun
Opens
instagram, wallet

Layer 10 · deep memory (the moat)

Facts Orbit never forgets, and how they change what it suggests.

💡 Buys a big cold brew ~19 days after each pour-over kit
since Apr 2026
Predictable 19-day loop — remind on day 18.

Layer 4 · this customer's agent

Its own reasoning, reporting up to the business agent.

  1. Today 7:20am
    Day 17 of the 19-day cold-brew loop (pattern P-1). Nudge tomorrow.
    goal weight
  2. Yesterday
    Liked our reel. Instagram is the live channel right now.
    goal weight

Proposed next move

📸 Instagram+$33
Time for a refill, Sam? 🧊

You're due for a cold brew about now — we'll have it cold and ready.

Why
Personal 19-day repurchase loop hits day 18 tomorrow.
Send when
Tomorrow, 2:00pm
Goal fit
81%

On the pass

Active reward
🎁 Free cold brew
Expires Jul 18
980 points