Conversations · every channel
Instagram, SMS, WhatsApp, email, and wallet push — one inbox. Current reads intent from each customer's memory, replies in your voice, and keeps nurturing on its own until they book or buy.
Ava visits weekdays ~3pm and loves oat drinks. She's a VIP one visit from a reward — the goal is repeat visits, so the AI offered a timed perk instead of a discount.
One inbox, every channel
Responds & nurtures
Reads every message against that customer's memory — who they are, what they bought, where they are in their journey.
Drafts a reply in your brand voice on the right channel and sends it — fully autonomous, or ask-first from your morning story.
Follows up on its own schedule — a nudge here, an offer there — until the lead books, buys, or clearly goes cold.
Outcome-based performance
Not likes and open rates. Every conversation is scored against the one goal you set — and the report ties chat all the way through to booked, bought, and dollars.
This week · “Chat drove 312 visits and $41,900 toward your goal of more repeat visits. I handled 1,284 conversations and only needed you on 9.”
Sell, don't just support
The AI knows when to answer and when to offer. It upsells the regular, wins back the quiet one, books the on-the-fence lead, and asks the happy customer for a review — all inside the same thread, all pointed at your goal.